Information, Advice and Support You Can Get – What should happen?
- Are you aged 25 or under?
- Are you disabled or do you have special educational needs?
- Special educational needs are when you need extra support to learn things. The law says that you can get information, advice and support.
- You can come to us if you want some help with getting the right kind of support at school, college or training
Most people who are 16 years old or more and have finished Year 11 can make their own decisions about their school or support.
If you would like a parent or carer to help then that is OK.It is up to you.If you are under 16 years old, then we will need to talk to your parents or carers before we make any decisions.
Our service is impartial. This means we will not tell you what to do. We will not take sides.
We will give you the information and support you need to make your own choices.
Our service is confidential. That means our meetings will be private. We will only tell people what we talk about if you say it is OK. We also need to tell someone if we think you are in danger of being hurt.
Halton SEND Partnership is here for you - parents and carers of children, and young people who have special educational needs and disabilities.
Young people who have special educational needs and/or disability aged from 16 to 25 may also access the service. They may choose to do this with the support of their parents/carers or independently.
Our telephone number is 0151 511 7733. Staff typically work between 9 am and 5pm. We are a small team and when there are a number of calls and emails awaiting a response, your call will be put through to a 24hr voicemail. If you can’t get through to someone please do leave yours / your child’s name and date of birth in a message. Remember to give your name and your telephone number slowly and clearly. We will try to call you back promptly, and within 3 working days.
Don’t forget you can email us at any time too.
We always do our best to help you as soon as we can, but we aren’t a crisis or emergency service. We know that sometimes things happen very quickly, for example, if a child is permanently excluded. If you need to speak to us urgently, we will contact you as soon as we can.
Parent Carers can visit the CONTACT helpline via their website at www.contact.org.uk for information or call the free helpline on 0808 808 3555 between 9.30 - 5pm Monday to Friday, or by email at [email protected] You may also want to contact the Independent Provider of Special Education Advice (IPSEA) via their website at www.ipsea.org.uk